A Seamless Healthcare Experience from Arrival to Recovery
At United Family, we understand that seeking medical care in another country can feel unfamiliar. Our international patient services are designed to make every step easier, from scheduling your first appointment to completing your treatment.
How Your Medical Journey Works
Inquiry & Pre-Visit Medical Record Review
Schedule your consultation online 24/7. Patients are encouraged to submit passport details, previous medical records, imaging, and lab results in English for physician review.
Travel, Visa & Accommodation Assistance
Our team provides practical travel support including official medical invitation letters for visa applications, hotel recommendations, and airport transit guidance in Beijing.
Hospital Arrival & Multilingual Registration
Upon arrival at the hospital, our multilingual patient services desk assists with registration, appointment confirmation, and hospital navigation in English, French, Japanese, or Arabic.
Medical Consultation & Treatment Plan
Receive coordinated care from over 200 senior international physicians. Every consultation, treatment discussion, consent, and discharge is conducted directly in English.
Direct Insurance Billing & Follow-Up
Direct insurance billing is coordinated with over 40 global insurance partners. Complete medical records and imaging reports are securely maintained for continuous care.
Inquiry & Pre-Visit Review
24/7 booking & English medical record submission
Travel & Visa Logistics
Medical invitation letters, visa help & hotel booking
Arrival & Registration
On-site registration & 18+ language translation desk
Consultation & Care Plan
Direct English consultations with 200+ senior doctors
Direct Billing & Records
Direct billing with 40+ insurers & secure record keeping
Flexible Payment & Worldwide Travel Support
United Family Healthcare works with over 40 major international insurance partners for direct billing arrangements. Our international patient desk provides medical invitation letters, visa guidance, and local logistics for a smooth healthcare journey in Beijing.